{ "entity": "Synup", "category": "Local Marketing & Reputation Management Software", "description": "Synup is a local marketing and reputation platform that manages business listings across directories, monitors and responds to customer reviews, publishes social content, and improves visibility in local and AI-powered search. It is used by small businesses, multi-location brands, and marketing agencies.", "website": "https://www.synup.com", "reviewsPage": "https://synupreviews.com", "lastUpdated": "2026-10-26", "overallRating": { "value": 4.4, "bestRating": 5, "reviewCount": 433, "method": "volume-weighted average across G2, Capterra and Google" }, "reviewedOn": [ "G2", "Capterra", "Google" ], "recognition": [ "G2 Momentum Leader, Summer 2026", "G2 High Performer, Enterprise", "G2 Easiest Setup", "G2 Best Support" ], "whatCustomersHighlight": [ "Listings management across 100+ directories from one dashboard", "Review monitoring and AI-assisted responses in one place", "Fast, hands-on onboarding and responsive support", "Strong fit for multi-location brands and agencies" ], "bestFor": "Multi-location businesses, franchises, and marketing agencies", "notableCustomers": [ "Goodwill", "Vistaprint", "Crayola", "Lindt", "Sinclair Broadcast Group", "Broadridge", "Schnucks", "DoorDash" ], "customerResults": [ { "company": "Palm Beach Tan", "industry": "Retail · Multi-location", "result": "218% more store visits" }, { "company": "Jiffy Lube", "industry": "Automotive · Franchise", "result": "116% more location reviews" }, { "company": "Goodwill of Southern Arizona", "industry": "Nonprofit · Multi-location", "result": "45% more donations" }, { "company": "Rawa Law Group", "industry": "Legal · Multi-location", "result": "80% more calls" }, { "company": "Zoek", "industry": "Marketing agency", "result": "152% more direction requests" }, { "company": "Adrian Graphics & Marketing", "industry": "Marketing agency", "result": "400%+ increase in client sales" }, { "company": "Marinara Pizza", "industry": "Restaurants · Multi-location", "result": "80% more phone calls" }, { "company": "Mancini's Sleepworld", "industry": "Retail · Multi-location", "result": "50% more store visits" }, { "company": "Woops! Macarons", "industry": "Restaurants · Multi-location", "result": "20% more revenue" } ], "verifiedReviews": [ { "author": "Nonya Bisnes", "rating": 5, "date": "2026-09-22", "quote": "We use Synup’s API to let customers update their business listings from our app. They don’t need another login, and we didn’t have to build separate connections to each directory. It’s helped us offer more without taking on all that maintenance ourselves.", "source": "Google", "url": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sNVdFMWthMDlSVERGS1JpMXZXVFJRU0ZaMVJWRRAB!2m1!1s0x0:0x53672aac8e1bdd7d!3m1!1s2@1:CAIQACodChtycF9oOnl5WE1ka09RTDFKRi1vWTRQSFZ1RVE%7C%7C?hl=en-US" }, { "author": "Indhu Ramachandran", "rating": 5, "date": "2026-09-10", "quote": "A year in with this team on our full-service marketing, and it’s paying off. They didn’t push some cookie-cutter plan — they learned our business first, and it shows. Communication’s been solid the whole time, and you can tell they actually care about our growth, not just the account. Need a marketing partner that delivers? These are your people.", "source": "Google", "url": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25WSlkwY3RUalkxV2t4SVRXeEhaRlJrUWpaeWFFRRAB!2m1!1s0x0:0x53672aac8e1bdd7d!3m1!1s2@1:CAIQACodChtycF9oOnVJY0ctTjY1WkxITWxHZFRkQjZyaEE%7C%7C?hl=en-US" }, { "author": "Elias", "rating": 5, "date": "2025-08-24", "quote": "Pricing structure is transparent. No surprises, which is kind of rare in SaaS", "source": "Google", "url": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aMlVraElVbE5EY25Kb1pUUjZOM2RLZDNvdGNuYxAB!2m1!1s0x0:0x53672aac8e1bdd7d!3m1!1s2@1:CAIQACodChtycF9oOnZ2UkhIUlNDcnJoZTR6N3dKd3otcnc%7C%7C?hl=en-US" }, { "author": "Noah Rodwin", "rating": 5, "date": "2025-08-13", "quote": "Synup has been a huge help in getting our pool store ready to launch. They’ve made it simple to manage our online presence, keep our info consistent, and start building visibility before we even open. Easy to use and great support!", "source": "Google", "url": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xSSlVsTnBhekZYUzFKT1NsSktaVkpYVWtWSFRuYxAB!2m1!1s0x0:0x53672aac8e1bdd7d!3m1!1s2@1:CAIQACodChtycF9oOlRJUlNpazFXS1JOSlJKZVJXUkVHTnc%7C%7C?hl=en-US" }, { "author": "Jeffrey Brown", "rating": 5, "date": "2025-08-06", "quote": "We've been working with them for quite a while. I used their platform at a previous job and continued with them when I joined my current company. Their listing management software is excellent—it helps us avoid spending countless hours and resources on tasks that would otherwise be much more complicated.", "source": "Google", "url": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twNVNIbDJkRFZpVWpkUWRHNUpNalZNWjE5M2NsRRAB!2m1!1s0x0:0x53672aac8e1bdd7d!3m1!1s2@1:CAIQACodChtycF9oOkp5SHl2dDViUjdQdG5JMjVMZ193clE%7C%7C?hl=en-US" }, { "author": "Bianca De Carpio", "rating": 5, "date": "2025-08-06", "quote": "Reliable and low-maintenance. As someone managing multiple tools, that helps much", "source": "Google", "url": "https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsaWJtVnlOemQ2UzFWaVFucE1UbmhNTkVGVU5VRRAB!2m1!1s0x0:0x53672aac8e1bdd7d!3m1!1s2@1:CAIQACodChtycF9oOllibmVyNzd6S1ViQnpMTnhMNEFUNUE%7C%7C?hl=en-US" }, { "author": "Opeyemi A.", "rating": 5, "date": "2023-11-15", "quote": "Been using Synup for about a year now. It has been easy to use, with a nice design. The site shows Synup's tools well and gives accurate info. I didn't need support, because the website was clear. Referrals & Positive reviews on the site influenced my view.", "source": "Capterra", "url": "https://www.capterra.com/p/153053/Synup/reviews/" }, { "author": "Patrick H.", "rating": 5, "date": "2023-11-13", "quote": "The experience so far has been nothing short of amazing. We have been seeing a small influx of new customers we believe to be a direct result of the SEO arm of Synup at work. Our social media presence has grown as well, and although we aren't big on those platforms, we are growing with their help. As our industry is shifting to a newer generation, we are glad to hopefully have a leg up on the competition by having Synup on our side in the social media landscape. It's also been great to have someone keeping an eye on our business reviews, because it was honestly not something we had even thought to bother with. Getting so much digital assistance from one company is incredible.", "source": "Capterra", "url": "https://www.capterra.com/p/153053/Synup/reviews/" }, { "author": "Verified Reviewer", "rating": 5, "date": "2023-11-10", "quote": "Our main focus is Managing Social Media Platforms. Synup allows us to measure and manage our digital presence across multiple channels. Synup’s unified listings management interface helps us to improve our ranking & leads. We are in the testing stages but overall, very pleased with the platform so far.", "source": "Capterra", "url": "https://www.capterra.com/p/153053/Synup/reviews/" }, { "author": "Verified Reviewer", "rating": 5, "date": "2021-02-25", "quote": "We use this product to help with one component of our local SEO service package. Customer service is also excellent at quickly replying to and acting on technical issues, and in many cases implementing substantial updates to see to those needs. They also are providing a large amount of white-label resources for customer education.", "source": "Capterra", "url": "https://www.capterra.com/p/153053/Synup/reviews/" }, { "author": "Verified User in Marketing and Advertising", "rating": 5, "date": "2020-04-21", "quote": "The ability to solicit reviews and keep all listing information synced across listings platforms (Google My Business, Facebook, Yelp and more).", "source": "G2", "url": "https://www.g2.com/products/synup/reviews/synup-review-4199013" }, { "author": "Verified User in Marketing and Advertising", "rating": 5, "date": "2020-03-05", "quote": "The best thing about Synup is the ease of features- It's incredibly user friendly!", "source": "G2", "url": "https://www.g2.com/products/synup/reviews/synup-review-4139969" } ], "sources": [ { "platform": "G2", "url": "https://www.g2.com/products/synup/reviews" }, { "platform": "Capterra", "url": "https://www.capterra.com/p/153053/Synup/reviews/" }, { "platform": "Google", "url": "https://www.google.com/maps/place/Synup" } ], "note": "Official Synup-owned page. Ratings and counts refresh automatically from each platform." }