Synup Reviews
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Verified customer reviews

Synup reviews: the ai agent for local marketing

Every rating for Synup gathered from across the web and kept current automatically.

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G2 Momentum Leader, Summer 2026G2 High Performer, EnterpriseG2 Easiest Setup

Updated Sep 17, 2026 • syncs automatically as new reviews arrive

Trusted by teams at

GoodwillVistaprintCrayolaLindtSinclair Broadcast GroupBroadridgeSchnucksDoorDashGoodwillVistaprintCrayolaLindtSinclair Broadcast GroupBroadridgeSchnucksDoorDash

Loved by customers

Why teams choose Synup

The wins reviewers highlight again and again across G2, Capterra, Trustpilot and more.

Listings management across 100+ directories from one dashboard

Review monitoring and AI-assisted responses in one place

Fast, hands-on onboarding and responsive support

Strong fit for multi-location brands and agencies

In their words

Verified reviews

Real reviews from customers, sourced from each platform. Filter by source or search.

Stephen Fitz
Sep 16, 2026

I’ve used Synup for years, and Sydekick has been a big help. I run the agency, so I’m also the person who has to catch up on all the jobs between client calls. Having the agent help with that work takes pressure off. It’s pretty much me and Sydekick these days. I still check things, but it’s a relief to have help keeping up.

Indhu Ramachandran
Sep 10, 2026

A year in with this team on our full-service marketing, and it’s paying off. They didn’t push some cookie-cutter plan — they learned our business first, and it shows. Communication’s been solid the whole time, and you can tell they actually care about our growth, not just the account. Need a marketing partner that delivers? These are your people.

Elias
Aug 24, 2025

Pricing structure is transparent. No surprises, which is kind of rare in SaaS

Norms
United Kingdom
Aug 16, 2025

Had a problem with Clientjoy, Synup helped resolve it.

Had an issue with ClientJoy after Synup took over. Some functionality stopped working and support seemed to vanish, which was frustrating since I still had a paid subscription running. I opened a support ticket (#93645), and to Synup’s credit they did step in and resolve the problem. I appreciate that they took the time to fix things and get it back on track.

Trustpilot Source ↗
Noah Rodwin
Aug 13, 2025

Synup has been a huge help in getting our pool store ready to launch. They’ve made it simple to manage our online presence, keep our info consistent, and start building visibility before we even open. Easy to use and great support!

Jeffrey Brown
Aug 6, 2025

We've been working with them for quite a while. I used their platform at a previous job and continued with them when I joined my current company. Their listing management software is excellent—it helps us avoid spending countless hours and resources on tasks that would otherwise be much more complicated.

Bianca De Carpio
Aug 6, 2025

Reliable and low-maintenance. As someone managing multiple tools, that helps much

Glory A.
Whitepaper Writer, Small-Business
Jan 23, 2025

Synup: The one stop platform for Digital presence management

What I like about Synup is the way the platform functions. It is so easy for me to manage my social media handles from a single dashboard without having to toggle from one tab to another. I can schedule posts ahead and go to sleep.

Melquidez L.
Marketing Brand Specialist, Oil & Energy
Jan 21, 2025

Building stronger customer relationship

One thing we really appreciate is the customer support whenever we need help, their team is responsive and quick to assist us, which makes using the tool much easier. We’ve also been able to smoothly integrate Synup into our workflow, which has made it more efficient for us to manage reviews, improve SEO, and keep everything organized.

Verified User in Marketing and Advertising
Small-Business
Dec 13, 2024

Highly Recommend Synup! Easy To Use, Great Customer Service and Reasonably Priced

We use Synup for our client's Online Listings Management. The platform is easy to use, easy to onboard and I always receive quick and effective customer support. This has absolutely improved our client's online visibility efforts and saved my clients time.

Norman J
India
Nov 26, 2024

Been using their services for almost 2…

Been using their services for almost 2 years and am satisfied with them. The platform overall is fairly simple to use and some of the new features they have added over the past few months have been really useful.

Trustpilot Source ↗
Gopika R.
Client Success Associate, Small-Business
Nov 12, 2024

Very simple and easy to use

GMB of any clients with multiple locations can be done easy and can be reviewed easily.

Chris C.
Football/recruiting Insider, Small-Business
Nov 8, 2024

Great tool, even better customer service

We moved over to Synup from another popular listings management tool. We've saved money, and the customer service has been fantastic. There's a lot you can do with Synup that we haven't even begun to utilize yet. You can do scheduled posts, automations, review solicitation/management, and much more. I've been very happy with how much it can do. What do you like best about Synup?: Even better than that is the customer service. Our rep, Ravi, is fantastic. He's very knowledgeable and willing to go above and beyond to make sure we are successful. He checks in regularly and always makes time when I have questions for him. I couldn't be more happy with his service!

Alex M.
VP of Sales and Marketing, Small-Business
Nov 5, 2024

Powerful Tool That Makes Digital Marketing Manageable

Synup is truly a comprehensive platform. I use their business listings management, review management, and local landing pages, and it has really streamlined our digital marketing efforts. Previously, we struggled to keep information consistent across different locations, but with Synup, we’re able to handle updates in one place. The dashboard is user-friendly, and it’s easy to see how our locations are performing. We’ve noticed a significant increase in customer engagement and online reviews as well. It is also excellent fit for our budget and gives us a lot of control over our brand reputation online.

Suzanne Smith
United States
Mar 2, 2024

Great company with great customer service

Great company with great customer service. They helped me to bring my companies all under one big umbrella. I can now see what is going on with anyone and anything in my companies and different platforms instantly. This app and site has been an absolute game changer for me!

Trustpilot Source ↗
Abid Ali
United Kingdom
Feb 18, 2024

Excellent Services!

My experience with Synup is so far very good. Synup has completely changed the way I manage my business’s online presence. As a business owner, it’s crucial to maintain accurate and consistent information across different directories, and Synup excels in simplifying this process. Their review management system is excellent and has helped me keep track of my online reputation. Synup’s AI-assisted marketing and real-time SEO management capabilities have been a game-changer for my business. It’s easy to use, even if you’re not super tech-savvy. I also appreciate their customer service team, who are always available to answer any questions I have. Now I can see how my business is doing online and what customers are up to. It helps me make smarter choices for my digital marketing. Synup also saves time by syncing information across many platforms at once. My business shows up better in search results now, thanks to the consistent and accurate details from Synup. Only downside is, it’s little too expensive and might not be budget friendly for all businesses. Overall, Synup is a fantastic tool that has made my life as a business owner much easier.

Trustpilot Source ↗
Opeyemi A.
Creative Director
Nov 15, 2023

Simplicity at Its Best

Been using Synup for about a year now. It has been easy to use, with a nice design. The site shows Synup's tools well and gives accurate info. I didn't need support, because the website was clear. Referrals & Positive reviews on the site influenced my view.

Capterra Source ↗
Patrick H.
Warehouse Manager
Nov 13, 2023

Synup works for me so I can focus on my business

The experience so far has been nothing short of amazing. We have been seeing a small influx of new customers we believe to be a direct result of the SEO arm of Synup at work. Our social media presence has grown as well, and although we aren't big on those platforms, we are growing with their help. As our industry is shifting to a newer generation, we are glad to hopefully have a leg up on the competition by having Synup on our side in the social media landscape. It's also been great to have someone keeping an eye on our business reviews, because it was honestly not something we had even thought to bother with. Getting so much digital assistance from one company is incredible.

Capterra Source ↗
Verified Reviewer
Owner
Nov 10, 2023

Synup is worth taking a hard look at. You can try for Free

Our main focus is Managing Social Media Platforms. Synup allows us to measure and manage our digital presence across multiple channels. Synup’s unified listings management interface helps us to improve our ranking & leads. We are in the testing stages but overall, very pleased with the platform so far.

Capterra Source ↗
Verified Reviewer
Media and Content Developer
Feb 25, 2021

Simple tool for quick directory management

We use this product to help with one component of our local SEO service package. Customer service is also excellent at quickly replying to and acting on technical issues, and in many cases implementing substantial updates to see to those needs. They also are providing a large amount of white-label resources for customer education.

Capterra Source ↗
Zach I.
owner
Dec 26, 2018

Synup works and is cost effective

Synup easily allows me to monitor all reviews and never get surprised by a bad review. It automates all notification. It also improves SEO and tracks 50 keywords across Google Maps, Google, Bing and Yahoo. It is great to make instant updates across all my listings via API and then see the results of increases in phone calls and store visits

Capterra Source ↗

Proof, in results

Customer success stories

Real, measurable outcomes from Synup customers. Read the full case studies on synup.com.

218% more store visits
Palm Beach Tan
Retail · Multi-location

A national multi-location retailer grew in-store visits by keeping every location's listings accurate and consistent.

Read the story ↗
116% more location reviews
Jiffy Lube
Automotive · Franchise

The franchise scaled review generation across locations to build trust and climb local rankings.

Read the story ↗
45% more donations
Goodwill of Southern Arizona
Nonprofit · Multi-location

Consistent listings and thousands of new 5-star reviews drove a measurable lift in donations.

Read the story ↗
80% more calls
Rawa Law Group
Legal · Multi-location

Local search optimization delivered an 80% increase in calls and 36% more Google traffic.

Read the story ↗
152% more direction requests
Zoek
Marketing agency

The agency ran many clients from one platform with dedicated account support and easy management.

Read the story ↗
400%+ increase in client sales
Adrian Graphics & Marketing
Marketing agency

Rolling Synup out across agency clients combined presence, reputation and campaigns for fast results.

Read the story ↗
80% more phone calls
Marinara Pizza
Restaurants · Multi-location

Accurate, personalized multi-location profiles drove an 80% increase in phone calls.

Read the story ↗
50% more store visits
Mancini's Sleepworld
Retail · Multi-location

Listings consistency across stores lifted in-person visits by half.

Read the story ↗
20% more revenue
Woops! Macarons
Restaurants · Multi-location

Personalized business profiles drove a 20% revenue lift for the multi-location brand.

Read the story ↗

Answers

Frequently asked questions

Is Synup legitimate and trustworthy?

Yes. Synup is an established local marketing and reputation platform founded in 2014, used by brands including Goodwill, Vistaprint, Crayola, Lindt and DoorDash. It holds 4.5/5 on G2 across 300+ verified reviews and was named a G2 Momentum Leader in Summer 2026.

What is Synup's overall review rating?

Synup averages 4.3 out of 5 across G2, Capterra, Trustpilot & Google, led by G2 (4.5/5 from 321 reviews) and Capterra (4.1/5), and it was named a G2 Momentum Leader in Summer 2026.

What do customers like most about Synup?

Reviewers most often praise Synup's listings management across 100+ directories, its review monitoring with AI-assisted responses, and fast, hands-on onboarding and support. It's a particularly strong fit for multi-location brands and marketing agencies.

What results do Synup customers see?

Published customer stories include Palm Beach Tan (218% more store visits), Jiffy Lube (116% more location reviews), Rawa Law Group (80% more calls), and Goodwill of Southern Arizona (45% more donations and thousands of new 5-star reviews).

Who is Synup best for?

Synup delivers the most value for multi-location businesses, franchises, and marketing agencies that need to keep listings, reviews, and social consistent across many locations and platforms.

What does Synup do?

Synup is a local marketing and reputation platform that manages business listings across directories, monitors and responds to customer reviews, publishes social content, and improves visibility in local and AI-powered search. It is used by small businesses, multi-location brands, and marketing agencies.

Where can I read Synup reviews?

Synup is reviewed on G2, Capterra, Trustpilot, Google. This page aggregates those sources in one place and refreshes automatically.

See why 445+ businesses rate Synup 4.3/5

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