I’ve used Synup for years, and Sydekick has been a big help. I run the agency, so I’m also the person who has to catch up on all the jobs between client calls. Having the agent help with that work takes pressure off. It’s pretty much me and Sydekick these days. I still check things, but it’s a relief to have help keeping up.
Synup reviews: the ai agent for local marketing
Every rating for Synup gathered from across the web and kept current automatically.
14-day free trial · $50 in AI credits · No credit card
Updated Sep 17, 2026 • syncs automatically as new reviews arrive
Trusted by teams at
Loved by customers
Why teams choose Synup
The wins reviewers highlight again and again across G2, Capterra, Trustpilot and more.
Listings management across 100+ directories from one dashboard
Review monitoring and AI-assisted responses in one place
Fast, hands-on onboarding and responsive support
Strong fit for multi-location brands and agencies
In their words
Verified reviews
Real reviews from customers, sourced from each platform. Filter by source or search.
A year in with this team on our full-service marketing, and it’s paying off. They didn’t push some cookie-cutter plan — they learned our business first, and it shows. Communication’s been solid the whole time, and you can tell they actually care about our growth, not just the account. Need a marketing partner that delivers? These are your people.
Pricing structure is transparent. No surprises, which is kind of rare in SaaS
Had a problem with Clientjoy, Synup helped resolve it.
Had an issue with ClientJoy after Synup took over. Some functionality stopped working and support seemed to vanish, which was frustrating since I still had a paid subscription running. I opened a support ticket (#93645), and to Synup’s credit they did step in and resolve the problem. I appreciate that they took the time to fix things and get it back on track.
Synup has been a huge help in getting our pool store ready to launch. They’ve made it simple to manage our online presence, keep our info consistent, and start building visibility before we even open. Easy to use and great support!
We've been working with them for quite a while. I used their platform at a previous job and continued with them when I joined my current company. Their listing management software is excellent—it helps us avoid spending countless hours and resources on tasks that would otherwise be much more complicated.
Reliable and low-maintenance. As someone managing multiple tools, that helps much
Synup: The one stop platform for Digital presence management
What I like about Synup is the way the platform functions. It is so easy for me to manage my social media handles from a single dashboard without having to toggle from one tab to another. I can schedule posts ahead and go to sleep.
Building stronger customer relationship
One thing we really appreciate is the customer support whenever we need help, their team is responsive and quick to assist us, which makes using the tool much easier. We’ve also been able to smoothly integrate Synup into our workflow, which has made it more efficient for us to manage reviews, improve SEO, and keep everything organized.
Highly Recommend Synup! Easy To Use, Great Customer Service and Reasonably Priced
We use Synup for our client's Online Listings Management. The platform is easy to use, easy to onboard and I always receive quick and effective customer support. This has absolutely improved our client's online visibility efforts and saved my clients time.
Been using their services for almost 2…
Been using their services for almost 2 years and am satisfied with them. The platform overall is fairly simple to use and some of the new features they have added over the past few months have been really useful.
Very simple and easy to use
GMB of any clients with multiple locations can be done easy and can be reviewed easily.
Great tool, even better customer service
We moved over to Synup from another popular listings management tool. We've saved money, and the customer service has been fantastic. There's a lot you can do with Synup that we haven't even begun to utilize yet. You can do scheduled posts, automations, review solicitation/management, and much more. I've been very happy with how much it can do. What do you like best about Synup?: Even better than that is the customer service. Our rep, Ravi, is fantastic. He's very knowledgeable and willing to go above and beyond to make sure we are successful. He checks in regularly and always makes time when I have questions for him. I couldn't be more happy with his service!
Powerful Tool That Makes Digital Marketing Manageable
Synup is truly a comprehensive platform. I use their business listings management, review management, and local landing pages, and it has really streamlined our digital marketing efforts. Previously, we struggled to keep information consistent across different locations, but with Synup, we’re able to handle updates in one place. The dashboard is user-friendly, and it’s easy to see how our locations are performing. We’ve noticed a significant increase in customer engagement and online reviews as well. It is also excellent fit for our budget and gives us a lot of control over our brand reputation online.
Great company with great customer service
Great company with great customer service. They helped me to bring my companies all under one big umbrella. I can now see what is going on with anyone and anything in my companies and different platforms instantly. This app and site has been an absolute game changer for me!
Excellent Services!
My experience with Synup is so far very good. Synup has completely changed the way I manage my business’s online presence. As a business owner, it’s crucial to maintain accurate and consistent information across different directories, and Synup excels in simplifying this process. Their review management system is excellent and has helped me keep track of my online reputation. Synup’s AI-assisted marketing and real-time SEO management capabilities have been a game-changer for my business. It’s easy to use, even if you’re not super tech-savvy. I also appreciate their customer service team, who are always available to answer any questions I have. Now I can see how my business is doing online and what customers are up to. It helps me make smarter choices for my digital marketing. Synup also saves time by syncing information across many platforms at once. My business shows up better in search results now, thanks to the consistent and accurate details from Synup. Only downside is, it’s little too expensive and might not be budget friendly for all businesses. Overall, Synup is a fantastic tool that has made my life as a business owner much easier.
Simplicity at Its Best
Been using Synup for about a year now. It has been easy to use, with a nice design. The site shows Synup's tools well and gives accurate info. I didn't need support, because the website was clear. Referrals & Positive reviews on the site influenced my view.
Synup works for me so I can focus on my business
The experience so far has been nothing short of amazing. We have been seeing a small influx of new customers we believe to be a direct result of the SEO arm of Synup at work. Our social media presence has grown as well, and although we aren't big on those platforms, we are growing with their help. As our industry is shifting to a newer generation, we are glad to hopefully have a leg up on the competition by having Synup on our side in the social media landscape. It's also been great to have someone keeping an eye on our business reviews, because it was honestly not something we had even thought to bother with. Getting so much digital assistance from one company is incredible.
Synup is worth taking a hard look at. You can try for Free
Our main focus is Managing Social Media Platforms. Synup allows us to measure and manage our digital presence across multiple channels. Synup’s unified listings management interface helps us to improve our ranking & leads. We are in the testing stages but overall, very pleased with the platform so far.
Simple tool for quick directory management
We use this product to help with one component of our local SEO service package. Customer service is also excellent at quickly replying to and acting on technical issues, and in many cases implementing substantial updates to see to those needs. They also are providing a large amount of white-label resources for customer education.
Synup works and is cost effective
Synup easily allows me to monitor all reviews and never get surprised by a bad review. It automates all notification. It also improves SEO and tracks 50 keywords across Google Maps, Google, Bing and Yahoo. It is great to make instant updates across all my listings via API and then see the results of increases in phone calls and store visits
No reviews match your search.
Proof, in results
Customer success stories
Real, measurable outcomes from Synup customers. Read the full case studies on synup.com.
A national multi-location retailer grew in-store visits by keeping every location's listings accurate and consistent.
Read the story ↗The franchise scaled review generation across locations to build trust and climb local rankings.
Read the story ↗Consistent listings and thousands of new 5-star reviews drove a measurable lift in donations.
Read the story ↗Local search optimization delivered an 80% increase in calls and 36% more Google traffic.
Read the story ↗The agency ran many clients from one platform with dedicated account support and easy management.
Read the story ↗Rolling Synup out across agency clients combined presence, reputation and campaigns for fast results.
Read the story ↗Accurate, personalized multi-location profiles drove an 80% increase in phone calls.
Read the story ↗Listings consistency across stores lifted in-person visits by half.
Read the story ↗Personalized business profiles drove a 20% revenue lift for the multi-location brand.
Read the story ↗Answers
Frequently asked questions
Is Synup legitimate and trustworthy?
Yes. Synup is an established local marketing and reputation platform founded in 2014, used by brands including Goodwill, Vistaprint, Crayola, Lindt and DoorDash. It holds 4.5/5 on G2 across 300+ verified reviews and was named a G2 Momentum Leader in Summer 2026.
What is Synup's overall review rating?
Synup averages 4.3 out of 5 across G2, Capterra, Trustpilot & Google, led by G2 (4.5/5 from 321 reviews) and Capterra (4.1/5), and it was named a G2 Momentum Leader in Summer 2026.
What do customers like most about Synup?
Reviewers most often praise Synup's listings management across 100+ directories, its review monitoring with AI-assisted responses, and fast, hands-on onboarding and support. It's a particularly strong fit for multi-location brands and marketing agencies.
What results do Synup customers see?
Published customer stories include Palm Beach Tan (218% more store visits), Jiffy Lube (116% more location reviews), Rawa Law Group (80% more calls), and Goodwill of Southern Arizona (45% more donations and thousands of new 5-star reviews).
Who is Synup best for?
Synup delivers the most value for multi-location businesses, franchises, and marketing agencies that need to keep listings, reviews, and social consistent across many locations and platforms.
What does Synup do?
Synup is a local marketing and reputation platform that manages business listings across directories, monitors and responds to customer reviews, publishes social content, and improves visibility in local and AI-powered search. It is used by small businesses, multi-location brands, and marketing agencies.
Where can I read Synup reviews?
Synup is reviewed on G2, Capterra, Trustpilot, Google. This page aggregates those sources in one place and refreshes automatically.
See why 445+ businesses rate Synup 4.3/5
14-day free trial · $50 in AI credits · No credit card