Reviews Every rating for Synup — the AI agent for local marketing — gathered from G2, Capterra & Google and kept current automatically.
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Updated Oct 26, 2026 • syncs automatically as new reviews arrive
Trusted by teams at
Loved by customers
The wins reviewers highlight again and again across G2, Capterra & Google.
Listings management across 100+ directories from one dashboard
Review monitoring and AI-assisted responses in one place
Fast, hands-on onboarding and responsive support
Strong fit for multi-location brands and agencies
In their words
Real reviews from customers, sourced from each platform. Filter by source or search.
We use Synup’s API to let customers update their business listings from our app. They don’t need another login, and we didn’t have to build separate connections to each directory. It’s helped us offer more without taking on all that maintenance ourselves.
Google
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A year in with this team on our full-service marketing, and it’s paying off. They didn’t push some cookie-cutter plan — they learned our business first, and it shows. Communication’s been solid the whole time, and you can tell they actually care about our growth, not just the account. Need a marketing partner that delivers? These are your people.
Google
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Pricing structure is transparent. No surprises, which is kind of rare in SaaS
Google
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Synup has been a huge help in getting our pool store ready to launch. They’ve made it simple to manage our online presence, keep our info consistent, and start building visibility before we even open. Easy to use and great support!
Google
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We've been working with them for quite a while. I used their platform at a previous job and continued with them when I joined my current company. Their listing management software is excellent—it helps us avoid spending countless hours and resources on tasks that would otherwise be much more complicated.
Google
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Reliable and low-maintenance. As someone managing multiple tools, that helps much
Google
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Been using Synup for about a year now. It has been easy to use, with a nice design. The site shows Synup's tools well and gives accurate info. I didn't need support, because the website was clear. Referrals & Positive reviews on the site influenced my view.
Capterra
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The experience so far has been nothing short of amazing. We have been seeing a small influx of new customers we believe to be a direct result of the SEO arm of Synup at work. Our social media presence has grown as well, and although we aren't big on those platforms, we are growing with their help. As our industry is shifting to a newer generation, we are glad to hopefully have a leg up on the competition by having Synup on our side in the social media landscape. It's also been great to have someone keeping an eye on our business reviews, because it was honestly not something we had even thought to bother with. Getting so much digital assistance from one company is incredible.
Capterra
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Our main focus is Managing Social Media Platforms. Synup allows us to measure and manage our digital presence across multiple channels. Synup’s unified listings management interface helps us to improve our ranking & leads. We are in the testing stages but overall, very pleased with the platform so far.
Capterra
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We use this product to help with one component of our local SEO service package. Customer service is also excellent at quickly replying to and acting on technical issues, and in many cases implementing substantial updates to see to those needs. They also are providing a large amount of white-label resources for customer education.
Capterra
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The ability to solicit reviews and keep all listing information synced across listings platforms (Google My Business, Facebook, Yelp and more).
G2
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The best thing about Synup is the ease of features- It's incredibly user friendly!
G2
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Aggregating reviews from different websites into one dashboard. This makes it easier to read, respond, and manage reviews.
G2
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Easy to use, simple to learn, very effective. This dashboard has it all, and works great.
G2
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The product offers some great features that are easy to use and only takes minutes.
G2
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The customer service is outstanding, and they say their relationship with their clients is more important than the money. I can testify to that. They have gone above and beyond to assist and ensure that we have what we need in order to effectively use their platform. I love how simple it is to set up a business on Synup and how simple it is to manage the reviews and updates. The lead generation tool is a great way to grow your business and it is a very effective 'sales' demonstration for a prospects lack of listing citations.
G2
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Synup easily allows me to monitor all reviews and never get surprised by a bad review. It automates all notification. It also improves SEO and tracks 50 keywords across Google Maps, Google, Bing and Yahoo. It is great to make instant updates across all my listings via API and then see the results of increases in phone calls and store visits
Capterra
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No reviews match your search.
Proof, in results
Real, measurable outcomes from Synup customers. Read the full case studies on synup.com.
A national multi-location retailer grew in-store visits by keeping every location's listings accurate and consistent.
Read the story ↗The franchise scaled review generation across locations to build trust and climb local rankings.
Read the story ↗Consistent listings and thousands of new 5-star reviews drove a measurable lift in donations.
Read the story ↗Local search optimization delivered an 80% increase in calls and 36% more Google traffic.
Read the story ↗The agency ran many clients from one platform with dedicated account support and easy management.
Read the story ↗Rolling Synup out across agency clients combined presence, reputation and campaigns for fast results.
Read the story ↗Accurate, personalized multi-location profiles drove an 80% increase in phone calls.
Read the story ↗Listings consistency across stores lifted in-person visits by half.
Read the story ↗Personalized business profiles drove a 20% revenue lift for the multi-location brand.
Read the story ↗Answers
Yes. Synup is an established local marketing and reputation platform founded in 2014, used by brands including Goodwill, Vistaprint, Crayola, Lindt and DoorDash. It holds 4.5/5 on G2 across 300+ verified reviews and was named a G2 Momentum Leader in Summer 2026.
Synup averages 4.4 out of 5 across G2, Capterra & Google, led by G2 (4.5/5 from 321 reviews) and Capterra (4.1/5), and it was named a G2 Momentum Leader in Summer 2026.
Reviewers most often praise Synup's listings management across 100+ directories, its review monitoring with AI-assisted responses, and fast, hands-on onboarding and support. It's a particularly strong fit for multi-location brands and marketing agencies.
Published customer stories include Palm Beach Tan (218% more store visits), Jiffy Lube (116% more location reviews), Rawa Law Group (80% more calls), and Goodwill of Southern Arizona (45% more donations and thousands of new 5-star reviews).
Synup delivers the most value for multi-location businesses, franchises, and marketing agencies that need to keep listings, reviews, and social consistent across many locations and platforms.
Synup is a local marketing and reputation platform that manages business listings across directories, monitors and responds to customer reviews, publishes social content, and improves visibility in local and AI-powered search. It is used by small businesses, multi-location brands, and marketing agencies.
Synup is reviewed on G2, Capterra, Google. This page aggregates those sources in one place and refreshes automatically.
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